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Site Supervisor

Amman, Jordan

Accountable for the performance of the WOW team at the client's site: attendance, quality and daily coordination with site management. You are the single point of contact between WOW and the client on the ground.

Working at WOW

  • Preparation and training before your first shift
  • A supervisor present on site
  • A clear, written scope of work
  • Uniform and work equipment provided
  • Daily, monthly or full-time arrangements

Responsibilities

  • Track and document the team's daily attendance and escalate any absence immediately
  • Coordinate daily with site management as the single point of contact
  • Monitor quality on site and resolve observations as soon as they are raised
  • Activate the replacement plan for absences in coordination with operations
  • Prepare a daily operational report for site management

Requirements

  • Previous supervisory experience in cleaning, hospitality or facility management
  • Ability to lead a team and work to written standards
  • Reliable attendance with a professional appearance and conduct
  • Arabic required; English is an advantage for hotel and embassy sites

Advantage

  • Experience in a hotel or healthcare environment

What you get with WOW

  • Preparation and training before your first shift — the client's site is not a training ground
  • A supervisor present on site, not a phone number
  • Clear responsibilities and a defined scope of work
  • Uniform and work equipment provided
  • Daily, monthly or full-time arrangements